Nintendo of America (NOA) contractors have described a growing sense of dissatisfaction with the disparity between how the company treats itself and its full-time employees, according to an IGN report in which the outlet spoke to a dozen current and former employee sources. .
For example, the publisher would be reluctant to convert and/or hire full-time staff, which did not allow contractors to follow a clear career path to become NOA employees and also resulted in a increased turnover of subcontractors.
The company itself saw revenue down 4.7% from a year ago, with full-time employees typically sticking around for years or even decades. However, sources said entrepreneurs typically leave the company within a year.
A source said a death in the family forced her to return home amid an interview process for a full-time position, leading the interviewer to tell her she had attendance issues.
IGN’s report notes that some past business decisions the company has made have not gone down well with its staff, such as the unexpected closure of its Redwood City office.
“I felt like a lot of people were working from home successfully, and then Nintendo closed the office in Redwood City and said none of you can stay in California, you have to move here or leave,” he said. a source told IGN.
“And that was just another nail in the coffin of the backward, archaic way of thinking about a business.”
As for the growing discontent, sources also said part-time restrictions on company events, activities and even attendance policies have made them feel like second-class citizens.
“All I can say is that this is not at all the culture I left when I retired from Nintendo”
Reggie Fils-Aimé, former president of the ANO
The report also includes commentary from former Nintendo of America president Reggie Fils-Aimé, whom IGN interviewed separately about his new book.
Fils-Aimé said that during his tenure, the company “regularly” hired full-time contractors.
“I’ve read the same stories, this split between contract and full-time employee. All I can say is, that’s not the culture I left at all when I retired from Nintendo. “, said Fils-Aimé.
IGN’s report follows two weeks after a similar report from Kotaku, which alleged that the Mario maker was maintaining cyclical labor contracts for low wages, expected overtime, and a lack of benefits.