COMPANY PROFILE: Tata Group: Addressing the Needs of All Segments Globally

The Tata Group is an Indian multinational conglomerate headquartered in Mumbai, India founded by Jamsetji Tata and currently employs 800,000 people globally (FY2021). It is listed on the Stock Exchange and is India’s largest conglomerate, founded in 1868, with products and services in over 150 countries and operations in 100 countries on six continents. The group operates in the following sectors: Metals, IT, Finance, Automotive, Distribution, Infrastructure, Telecoms, Tourism & Travel, Aeronautics and Defence.

TATA Africa Services (Nigeria) Limited was founded in 2006 and serves as the focal point for Tata businesses in West Africa. The company is a subsidiary of TATA Africa Holdings (SA) (Pty) Limited, South Africa, which serves as the headquarters for Tata’s operations in Nigeria and the rest of West Africa.

The company prides itself on having a deep understanding of the local market and demands, a highly trained staff, and a dedication to community development programs to improve people’s quality of life.

Tata Nigeria is committed to its mission to build and maintain partnerships based on cooperation and trust and to create jobs and contribute to the development of Nigerian society.

Tata Consultancy Services, Tata Steel Limited, Jaguar Land Rover, Tata Motors Limited, Tata Chemicals Limited and Tata Power Company Limited are some of the Company’s subsidiaries.

Management team

Ratan Tata (Chairman Emeritus) is an Indian industrialist, philanthropist and former chairman of Tata Sons. He was chairman of the Tata Group from 1990 to 2012, then again, as interim chairman, from October 2016 to February 2017, and continues to lead its charitable trusts. He is a graduate of Cornell University (BArch) and an Advanced Management Program from Harvard Business School.

  • Natarajan Chandrasekaran (Chairman and CEO)
  • Marc Llistosella MD/CEO

Investor Relations

There are 29 publicly listed Tata Group companies with a combined market capitalization of $314 billion (INR 23.4 trillion) as of December 31, 2021. Each individual company is listed on the stock exchange.

Each Tata business operates independently, with its own board of directors and shareholders guiding and overseeing it. Tata Sons is the principal investment holding company and promoter of Tata companies. 66% of Tata Sons share capital is held by philanthropic trusts, which support education, health, livelihood generation, art and culture. On the other hand, the Tata family only owns a minor percentage of the company.

Products and services

Tata Nigeria sells, maintains and sells spare parts for its vehicles. At its Amuwo Odofin industrial facility in Lagos, the company has a state-of-the-art 3S (sales, service and parts) facility and a branch office in Port Harcourt.

The Company offers products in the segments of passenger vehicles, light commercial vehicles, medium commercial vehicles, heavy vehicles, material handling equipment (forklifts, stackers, tire trucks and others), heavy equipment (excavators , backhoes, graders and cranes etc.), tires, construction equipment (concrete mixers etc.), steel and chemicals.

For proper distribution, there are dealerships in all regions of the country, namely: Simba Motors (Northern Region) headquartered in Kano and Viramsun Motors (Central Region) headquartered in Abuja. The South West, South East and South South regions are currently operated by Tata Nigeria. Other concessionaires are also designated by the State for sales, maintenance and spare parts.

Some products

Tata’s product range includes:

  • Cars (Pickups, Small Vehicles, Light Vehicles, Medium & Heavy Vehicles, 4X4 Trucks, Tractor Heads, Buses, Infrastructure and Construction (Earth-moving and Construction Equipment)
  • Chemical products
  • Medications

Competitors

Its competitors vary across different business segments.

  • Cars: Innoson, Nissan, Peugeot vehicle manufacturing company
  • Construction: Mantrac, Bertola, JaPaul, JMG, C.Woermann Nigeria Limited
  • Chemicals: Bond, Cormat Nig. Ltd, Henkel Chemicals, Bond
  • Pharmaceuticals: May and Baker Nigeria Plc, Emzor Pharmaceuticals, Chemiron International Ltd., Fidson Healthcare Plc., Mopson Pharmaceuticals Limited, GlaxoSmithKline, Drugfield Pharmaceuticals, Aspen Pharmacare.

Revenue

TATA Africa Services (Nigeria) Limited has investments exceeding USD 10 million. In 2021, the group as a whole had an estimated annual revenue of US$103 billion. In 2018, it contributed around 4% of India’s GDP and paid 2.24% of India’s total tax, the highest of any corporate group.

Controversial

In 2016, the Trades Union Congress, TUC, condemned the alleged victimization of an employee of TATA Africa Services, Nigeria. She questioned the management of TATA for announcing in a national daily that their employee was no longer with her when he had not received a letter of dismissal. The TUC charged the company, saying said person was also denied a promotion, questioned individually and transferred to another city with denied benefits.

Congress had urged TATA’s management to call the human resources director to order to avoid an industrial crisis in the company.

New

In March 2021, Tata International launched the first of its kind five-year pan-African warranty, which applies to the full range of Tata trucks and buses and Daewoo trucks in the 12 markets in which Tata International Africa operates. The warranty covers its range of Medium, Heavy and Extra Heavy Commercial Vehicles.

Another benefit of the warranty is that it reinforces the company’s commitment to improving the customer’s ownership experience. An added benefit is that if a customer has to sell the vehicle, they will enjoy a higher resale value, and the warranty is transferable to the next owner.

We started this journey two years ago and are delighted to offer retail financing to our clients in so many African countries. Rest assured, six is ​​not the end of this journey. We plan to roll it out in the 12 countries in which we operate,” according to Len Brand, CEO of Tata International Africa.