Company Profile: Agilysys | spabusiness.com

COMPANY PROFILE Silver

Background

Agilysys is a public company in business since 1963. The company is a leader in hospitality software, providing innovative, customer-centric SaaS technology solutions on premises for spas, hotels, resorts and other operations of reception. Agilysys acquired ResortSuite in January 2022, strengthening its ability to provide comprehensive hotel solutions.

Main products and services
Agilysys’ leading solutions include spa management (Agilysys Spa), PMS (Agilysys LMS, Visual One and Stay), POS (InfoGenesis and IG Flex), inventory and supply (Eatec, SWS), document management (Agilysys DataMagine), analysis and fidelity (Agilysys Analyze and Engage), as well as a complete suite of mobile and self-service accommodation and restoration solutions (rGuest®Book, rGuest®Express, IG Buy, IG OnDemand and IG Quick Pay) that complement modern solutions the customer experience. And our robust support infrastructure delivers reliable service 24/7, precisely when hospitality professionals need it most.
Agilysys offers more than 35 modern cloud-native technology solutions to manage upstream and downstream operations. Today’s customer expectations have changed and Agilysys has well-integrated technology to support operational initiatives for SaaS or on-premises environments.

USP
Agilysys is an end-to-end hotel solutions provider known for its world-class customer-centric service. In recent years, Agilysys has made significant investments in R&D and has successfully modernized nearly all of its long-standing trusted software solutions. Some of the world’s largest hospitality companies use Agilysys solutions to improve guest loyalty, drive revenue growth and increase operational efficiency.
Unique among hospitality vendors, Agilysys has a dedicated team of technical service engineers who can help improve and customize Agilysys products as needed, providing a unique competitive advantage. These custom solutions are supported like any other product, ensuring that Agilysys customers will be covered in the future.

Where in the world?
North America, Europe, Middle East, Asia-Pacific and India

Future plans

Agilysys continues to lead the industry in R&D investment, ensuring our customers always have access to industry-leading, end-to-end hospitality solutions that drive increased revenue and customer satisfaction. .

What customers say

“With a suite of modern, tightly integrated products, Agilysys understood our vision and offered a full suite of flexible solutions that others couldn’t. Agilysys will help us improve guest management and continue to deliver a 5-star experience.

– Jenn Clements, General Manager of Guests and Recreation, Three Fork Ranch

“Agilysys is a partner who, like us, understands the importance of the customer experience and is able to evolve with our future ambitions.

– Mohamad Arnaout, Managing Director, Mount Falcon Estate

Agilysys: news from spabusiness.com

Hotel management software system ResortSuite is set to be acquired by Saas software solutions provider Agilysys in a $25m (€22.2m, £18.8m) deal in January 2022 .

The International Spa Association (ISPA) will expand its ISPA Board and Leadership in 2022 with five newly elected members.

Spas are so concerned about the health of their customers and staff that they often neglect their own financial health.

As spas reopen after more than a year of fluctuating restrictions, spa operators face a new challenge.

The International Spa Association (ISPA) has named 12 winners of the 2021 ISPA Innovate Awards.

The Global Wellness Summit (GWS) has announced Krysta Mendes Silva as the winner of its fifth annual Shark Tank of Wellness contest.

Agilysys: featured in Spa Business, HCM and Fit Tech magazines

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