Building a High Performance Company Culture with Matt Workman, COO of Replace Your University

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Corporate culture refinement accelerated results as RYU transitioned to larger sales team and multiple products

The soul of the business is helping our customers, and it’s a service that helps people and truly changes their lives in ways they might never have imagined.

— Matt Workman, COO of Replace Your University

TUCSON, ARIZONA, USA, July 22, 2022 /EINPresswire.com/ — Replace Your University, a leading financial education company, has gained competitive advantage in the industry through strategic development and refinement of the culture. The company’s COO, Matt Workman, has been a driving force behind this development with a refinement of customer delivery, development of the sales team and refinement of the corporate culture. This transition has cemented the company as one of the leading brands in the financial education industry.

Replace Your University began in 2014 when Michael Lush used an ingenious strategy to speed up his mortgage payoff in 3.5 years, eventually allowing the strategy to be shared with others. Since then, the company has grown exponentially, in large part due to the incredible success that its customers consistently achieve. With most clients being referrals, it’s clear the strategy is working. Recently, the company was recognized as the number 3 in the financial education industry.

Since taking over as COO, Matt Workman has played an important role in the growth of the company. He implemented strategies to improve the customer experience, drive sales, and refine new hire characteristics and the onboarding process to align company values ​​and performance goals. This was even more important during the rapid growth of the past year, as the company rapidly gained market share in the financial education sector. As a result, customers experienced greater satisfaction and an unusually high success rate (the average customer saving an average of $200,000 on their mortgage through the Replace Your Mortgage program), which helped the company achieve systematically its KPI objectives each year. trimester. They saw similar results with their new programs within 6 months of launching.

As for building the culture at Replace Your University, here’s what Workman had to say: “We’re focused on hiring people who have the same mission and who really want to help people and not just to quick cash grab. The soul of the business is helping our customers, and it’s a service that helps people and truly changes their lives in ways they might never have imagined.

He then continued, “Although they’re called employees, it’s more of a family environment and we’re focused on getting the right people with strong values ​​and really making sure they’re focused on help to our customers. This really helps maximize value for clients while keeping our team aligned with company values. Our KPIs reflect this culture and have only improved as we focus on integrating it. »

The Replace Your University team is excited to continue moving forward and changing more lives in meaningful ways. Each of the leaders deeply believing in Christian principles, charity and community service, they have found this to be a way to leverage their expertise and help thousands of people get ahead in their financial lives. Their vision is to empower more families with more financial resources so they can also help serve their communities.

Replace Your University has seen significant growth in the financial education sector. During this transition, they have excelled by reaching new milestones in all areas of activity. The incredible results achieved (both with internal operations and client results) will only enhance their reputation as a leading brand in the industry.

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You can learn more about Replace Your University by visiting their website replaceyouruniversity.com. Replace Your Mortgage does not offer mortgages, Helocs or loans of any kind. Replace Your Mortgage is not a bank and does not offer credit offers. Replace Your Mortgage is strictly for educational and informational purposes only.

Chris B
Amplified Authority
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