Norfolk Police remind victims of domestic violence that they are not alone at Christmas and beyond


Victims of domestic violence who may be facing a difficult time during the holiday season and confinement are reassured not to be alone during this time.

We understand that during the pandemic and, especially at this time of year which can be stressful for many, victims of domestic violence are even more vulnerable.

There will be many who will feel pressured by losing jobs and finances, being isolated indoors with muggers, and feeling the stress of Christmas.

Detective Superintendent Andy Coller, Chief Protection Officer, said: “We understand that many people will feel even more vulnerable and at risk of abuse of all kinds, including mental, verbal and physical. We want to let you know that we are there for you.And you are not alone.

“Christmas may be here, but we keep offering our support and we want you to know that your safety and the safety of your children is a priority this time of year, as well as any other time. other. We know that many people will be forced to stay close without the same access to friends and family. Please call us in case of emergency or consult the numbers listed below for specific help and advice from other organizations that can help you if you don’t think you can contact the police. ”

Lorne Green, Norfolk Police and Crime Commissioner, said: “2020 has been a difficult year for many, but for those for whom the need to stay home and limit contact with their friends and colleagues. exposes to a risk of harm. partners or family members, it has been and continues to be a particularly difficult time.

“As we enter the Christmas season, know that you are not alone. There are fantastic organizations working both locally and nationally that can help you get the support you need, first to be safe and then to recover. My office is even working more closely with our local domestic violence services over the past nine months to provide additional funding, support to make their services Covid-safe, and to grow their specialist teams to meet demand – all to make sure they have what they need to continue to be there for those who need their help.

“Between our help desks and our police departments, there are a lot of people at the end of the phone, email or live adult chat screen ready and able to help you.

The #YouAreNotAlone post follows our partnership campaign, See Something, Hear Something, Say Something, led by Norfolk County Council, which encouraged people to come forward and report domestic violence. We again encourage friends and family of those affected by domestic violence, adults and children, to come forward and report it or seek help.

There are also specific helplines for male victims, humanity, and those who want to stop being violent and abusive and who want help to change their behavior, the Respect helpline, both. are listed below.

If you are in immediate danger you should call 999. Police 101 is the non-urgent number.

Silent solution

The Silent Solution system helps filter the 999 accidental or fraudulent calls from those in need of genuine police assistance.

If calling from a cell phone and speaking or making an immediate sound would endanger you and you need immediate help, call 999 and stay on the line, then press 55 when prompted and l The call will be transferred to the police, who will know it is an emergency call.

Important Notice

If you are calling from a landline, Silent Solution does not apply because it is less likely to call 999 by accident. If an emergency call is made and no one is speaking and only background noise is heard and an operator is unsure whether emergency service is needed, you will be connected to a police call manager. .

Information about where you are calling on a landline will automatically be available to call managers to help provide a police response.

If you’d rather not talk to the police, there are other ways to get help. You can seek help and advice from the following agencies at this link and listed in detail below:

National support

Women’s Aid – National 24 Hour Domestic Abuse Hotline – 0808 2000247 or

Refuge – National Domestic Abuse Helpline on 0808 2000247 or contact the helpdesk via the Refuge contact form at

GALOP (LBGT): 0800 999 5428

Humanity Initiative (male victims): 01823 334244

Male counseling line (male victims): 0808 801 0327

Respect (working with abusers to change their behavior and men who are victims of domestic violence): 020 3559 6650

Norfolk based support

Room for maneuver: 0300 561 0077

E-mail: [email protected]

Based in: Norwich, Broadland, Breckland, West Suffolk

Spurgeons (Norwich Connect): 01603 628122

E-mail: [email protected]
Based in: Norwich

Orwell (Project Haven): 0845 4674876/01508 533933

Based in: South Norfolk

Norfolk and Suffolk Victim Care: 0300 303 3706

E-mail: [email protected] – Live chat available 24/7 (

SARC – Sexual Assault Referral Center – The Harbor Center: 01603 276381 (24/7)
E-mail: [email protected]

Daisy program: 01953880903

E-mail: [email protected]
Based in: Breckland

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Based in: West Norfolk and North Norfolk – Live chat available Monday to Wednesday 1 p.m. to 3 p.m.

Sue Lambert Trust: 01603 622406

E-mail: [email protected]
Based: based in Norwich and Great Yarmouth

Norfolk Community Legal Service: 01603 496623

E-mail: [email protected]

4 Women’s Center: 0300 131 7983

E-mail: [email protected]
Based in: Wensum, Coast and Broads

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